Knowledgebase: Post Sales
Money deducted but no order got placed?
Posted by Nilesh Chavhan, Last modified by Nilesh Chavhan on 26 April 2018 01:11 PM

It happens sometimes, In such cases the money is neither with us nor with the bank but if we receive your money without order, we will refund it within 4-5 working days. Rest assured, the money will come back to your bank account after 5 working days once the payment reconciliation happens at bank's end.

If the money still does not reflect in your bank account, contact us and we will get back to you

What customer needs to do?
Submit a ticket mentioning

1. Name of the customer

2. Email ID used at the time of placing order.

3. Any reference number of transaction that you received from bank.